Refund Policy
Last updated: January 2025
This refund policy is provided by M M Info Care, the operator of ecomaeo.com.
Merchant of Record
All payments are processed by Paddle.com Market Limited ("Paddle"), our authorized reseller and Merchant of Record. Paddle is responsible for handling all payment transactions, refunds, and customer support related to payments.
14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all purchases. You may cancel your order and return the product within 14 days of purchase without giving any reason.
How to Request a Refund
To request a refund, please contact us at support@ecomaeo.com with your order details. We will process your refund request promptly.
Alternatively, you can contact Paddle directly through your Paddle account or receipt.
Refund Processing
Refunds are processed by Paddle within 5-10 business days and will be issued to the original payment method used for the purchase.
Subscription Cancellation
If you have an active subscription, you can cancel it at any time through your account settings or by contacting support@ecomaeo.com. You will retain access to your plan until the end of your current billing period.
Contact Us
For refund inquiries or questions, contact us at: support@ecomaeo.com